Terms of Service

Users may access the site only for lawful purposes. By using it, you represent that you are at least 18 years old, will not use it fraudulently or unlawfully, and will comply with all applicable laws. We reserve the right to refuse access to the Site or services to anyone, at any time, for any reason.

Hilal Coffee provides mobile coffee bar and catering services. All offerings are subject to availability and may be modified or discontinued at any time. The company reserves the right to limit service quantities, refuse service to violators of these terms, and change descriptions, pricing, and availability without prior notice.

a) Ordering

Customers must provide current, complete, and accurate information when placing orders or bookings.

b) Payments

The company accepts payments through Square and Zelle. We do not store full payment card information on our systems. Third-party payment providers handle all transactions.

c) Deposits, Cancellations & Refunds

Bookings may require non-refundable deposits. Cancellation policies will be communicated during the checkout process. Refunds, when applicable, will be issued to the original payment method. The company reserves the right to refuse or cancel orders for any reason, including suspected fraud.

Users are responsible for maintaining the confidentiality of their account credentials, restricting access to their devices, and all activity that occurs under their account. The company may suspend or terminate accounts that violate these terms.

All site content (including text, images, graphics, logos, videos, and design elements) belongs to Hilal Coffee or its content suppliers and is protected by copyright and intellectual property laws. Users may not copy, reproduce, modify, distribute, or exploit any content without prior written permission, nor use any trademarks without authorization. Limited personal, non-commercial use is permitted.

The company uses third-party services including Square and Zelle for payments, HubSpot for CRM, JustCall for communications, and Google Ads for marketing. Your use of their services is subject to their respective terms and privacy policies. The company is not responsible for third-party services or content.

Users agree not to:

• Use the site unlawfully or fraudulently
• Interfere with servers or networks
• Use automated systems or bots
• Upload malicious code
• Attempt unauthorized access
• Harass staff or other users

The company reserves the right to investigate and take legal action against violations.

The Site and all services are provided “as is” and “as available” without warranties of any kind, express or implied. The company does not guarantee uninterrupted, error-free, or secure access. All warranties including merchantability and fitness for a particular purpose are disclaimed.

Hilal Coffee shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Total liability shall not exceed amounts paid by the user in the preceding 12 months. Users acknowledge that they assume sole risk.

Users agree to indemnify and hold harmless Hilal Coffee, its owners, affiliates, employees, contractors, and partners from any claims, losses, liabilities, damages, or expenses arising from violations of these terms, misuse of the site, or violations of applicable law.

The company may terminate or suspend access without notice or liability for violations, fraudulent activity, or technical issues. Surviving sections include intellectual property, indemnification, and liability limitations.

These terms are governed by the laws of the State of Texas without regard to conflict-of-law provisions. Disputes shall be resolved exclusively in the state or federal courts located in Dallas County, Texas.

Before filing any formal claims, both parties agree to attempt informal resolution. If unresolved within 30 days, both parties agree to attempt mediation, followed by binding arbitration or litigation as appropriate.

The company may update these terms at any time. Changes become effective when posted with an updated date. Continued use of the site indicates acceptance of the revised terms.

For any questions regarding these Terms of Service: